About me: I am a professional content writer, blog writer, web developer, e-commerce web developer (using WooCommerce, Wix, and Shopify), virtual assistant, data entry & analysis specialist, product researcher, mystery shopper, and market research specialist. I provide my services via Intela Designs and independently via Upwork.
If in need of these services, feel free to contact me via [email protected], [email protected], call, sms, or WhatsApp +254727516317. I look forward to hearing from and working with you on your projects. My rates are affordable depending on the tasks. Get in touch today. Also, have a look at my freelance work reviews to check credibility.
Services I Offer
1) Web Design & Development
I create responsive, fast-loading and user-friendly websites tailored to your business goals. Whether you need a portfolio, business website, landing page, WordPress site, or custom web solution, I focus on clean design, smooth functionality and SEO-ready structure to help your brand stand out online.
Includes:
– Website design & UI layout
– Front-end development
– WordPress setup & customization
– Website maintenance & updates
– Landing page creation
– Basic SEO setup and optimization
2) Writing & Content Creation
I help businesses communicate clearly and professionally through well-researched and engaging written content. My writing is tailored to your target audience and brand voice.
Includes:
– Website content & landing pages
– Blogs & articles
– Product descriptions
– Business emails & copies
– Editing & proofreading
3) Customer Service Support
I provide polite, professional and empathetic support to help your customers have a positive experience with your business.
Includes:
– Email & live chat handling
– Ticketing system support
– Order and inquiry assistance
– Complaint resolution & follow-ups
– Knowledge base / FAQ content creation
4) Virtual Assistance
I offer reliable administrative support to help entrepreneurs and businesses stay organized and productive.
Includes:
– Email & calendar management
– Data entry & spreadsheet work
– Document formatting & preparation
– Travel & booking assistance
– CRM updating & file organization
5) Quality Assurance & App Testing
I test websites, mobile apps and digital products to ensure they are error-free, secure and user-friendly before release.
Includes:
– Functional testing
– Usability & UI/UX feedback
– Bug reporting with screenshots/video
– Exploratory testing
– Test case documentation
6) Market & Product Research
I provide data-backed insights to help you make informed business decisions on products, competitors and customers.
Includes:
– Competitor analysis
– Trend & demand analysis
– Product sourcing research
– User & market surveys
– Report preparation & insights summary